Terms & Conditions

The following general sale conditions are agreed between CloudWorks, Lda, headquartered at Av. do Conde 6150 Sala 15 in the city of S.Mamede Infesta, Portugal with the tax identification number PT513268367 and contact +351 919153171, hereinafter referred by one of its brands “Luxury Next Life” and the people who wish to purchase items through the online store luxurynextlife.com, hereinafter referred to as “user”.

The parties agree that any purchase made through the online store luxurynextlife.com will be exclusively regulated by the following contract, excluding any condition previously available on the website. 

OBJECT

The following general conditions of sale aim to provide and outline all the necessary information for the user regarding the ordering, sale, payment and delivery of goods made in the online store luxurynextlife.com.

These conditions regulate all necessary steps to place an order and guarantee the follow-up of such order between the contracting parties.

REGISTERING IN THE WEBSITE

The registration in the Luxury Next Life is free.

The user must fill in all fields of the registration form in the website and complete and accurate information. It is the user’s full responsibility any and all consequence derived from the incorrect indication of information namely that regarding billing and shipment.

The user must be over 18 years old.

RESPONSIBILITIES

Luxury Next Life reserves the right to suspend, without prior notice, compensation or liability, access to the website either temporarily or permanently.

Luxury Next Life does not guarantee that the website will operate uninterruptedly.

Luxury Next Life is not responsible for the improper use by third parties of the Username and/or password and its derived consequences.

Luxury Next Life also reserves the right to make corrections to the website and it’s content without prior notice and does not guarantee that all information published on its website is in compliance with the legislation in force in the user’s jurisdiction, except for the Portuguese territory and, when applicable, the European Union.

ITEM DESCRIPTION

All items presented in this website are described as accurately as possible. 

Users should read the referred description as carefully as possible and, in case there are any questions, they should contact Luxury Next Life via the available contacts.

Due to the type of computer that is used, colour settings, Internet browser and others, the colours shown in the photographs of the website may differ from the actual colours – Luxury Next Life cannot be held accountable for such differences.

ORDER

The user places his/her order through the conclusion of the purchase process shown at the Luxury Nexxt Life online store by adding the desired product(s) and/or service(s) to the shopping basket and then procceed to checkout and pay for the goods.

Final validation of the order by the user is equivalent to full acceptance of price and description of products and services available as well as these Terms & Conditions that will be the only ones applicable thus concluded contract.

Luxury Next Life will honour all orders received online solely up to the limits imposed by available stock. In the absence of product availability, Luxury Next Life commits to promptly inform the user/customer.

The information contained in the invoice is the sole responsibility of the user. Once issued, the invoice cannot be reissued with alterations.

Order requests are valid for 24 hours (twenty four hours) unless the order is registered under a promotional campaign that defines a different deadline; it is not possible to assure prices, discounts, promotions and offers beyond this term. In case payment is not received by our services within the referred time limit, orders cannot be validated. Any amount received after this date will be refunded or used in a new order.

PAYMENT

In its online store, Luxury Next Life suggests using one of the following payment methods:

MB Way
Ref. Multibanco
PayShop
PayPal (Credit cards)

SHIPMENT

Shipment of orders will take place within 24 working hours after ordering. 

Delivery will be carried out by CTT Expresso.

Shipping costs are added to the order in the following amounts: €10 for Portugal, €30 for other European countries and €50 for the rest of the world.

PRICES

Prices are in Euros. As the products on sale at the Luxury Next Life online store are second-hand, they are exempt from VAT.

RETURNS

Luxury Next Life handles the process of returns on a case-by-case basis. The request must arrive in writing to the e-mail info@luxurynextlife.com within 24 hours after delivery with the motives of the request to return the items. Returns will be confirmed via the same means of communication.

Whenever possible, the return will be made using the same payment method. If this is not possible, the user must present proof of payment and ownership of bank account or card so as to enable refund via bank transfer.

Luxury Next Life commits to refunding the user within a maximum of 72 hours after confirmation of returned items.

Returned products must be in sale condition, i.e. in the same condition they reached the user without any kind of anomaly or damage.

 OTHERS

Users agree that the use of this website implies acceptance and acknowledgment of its Terms & Conditions stated in this document

This condition is valid from the registration of the user in the website and applicable to each transaction.

In case one or more provisions in these Terms are withdrawn by legislative, regulatory or court decisions, all other provisions remain applicable.

Luxury Next Life reserves the right to modify these Terms & Conditions so as to improve the provided services and in view of market conditions.

The user, therefore, commits to regularly consulting this page to be aware of changes made.

Any refusal to accept the revised terms must be reported to Luxury Next Life by letter addressed to:

CloudWorks, Lda
Av. do Conde, 6150 Sala 15
4465-095 S.Mamede de Infesta

All alterations will take effect immediately for all transactions once published online.

This website, its content, catalogue illustrations, photographs and images are the property of Luxury Next Life. It is forbidden to fully or partially reproduce, display and/or explore the website, its content, catalogue, illustrations, texts, photographs and images without Luxury’s express authorization.

This contract is subject to Portuguese law. Any dispute with a user is the responsibility of the District Court of Porto.

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